Returns & Exchanges

At Hands, we want you to love every piece you bring into your home; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. All returned products must be in their original condition and packaging to ensure a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your home goods in their original boxes with all protective inserts to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team inspects the item for quality, your refund or exchange will be processed within 5-7 business days.